Effective Date: 01 May 2025
Company Name: DKG INFORMATICS & TRADE LTD
Company Number: 14637775
Registered Address: Unit A, 82 James Carter Road, Mildenhall, IP28 7DE, United Kingdom
Email: info@belgeai.com

1. Introduction
This Privacy Notice explains how we collect, use, disclose, and safeguard your personal data when you visit our website or use our services. We are committed to protecting your privacy and complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

By accessing or using our website, you acknowledge that you have read and understood this Privacy Notice.

2. Who We Are
We are DKG INFORMATICS & TRADE LTD, the Data Controller responsible for determining how and why your personal data is processed in relation to our services on www.belgeai.com.

3. What Data We Collect
We may collect and process the following categories of personal data:

Data Category	Examples
Identity Information	Full name
Contact Details	Email address, phone number
Customer Content	Contact form messages, support requests, previous queries
Technical Data	IP address, browser type, operating system, log files
Usage Data	Pages visited, time spent, click paths

We do not knowingly collect data from children under 16.

4. How We Collect Your Data
We collect your personal data through:

Forms you complete on our website (e.g., contact or order forms)

Automated tracking technologies (cookies, server logs)

Email or phone communication with you

5. Why We Process Your Data and Our Legal Grounds

Purpose	Legal Basis under UK GDPR
To respond to your enquiries	Article 6(1)(f) – Legitimate interest
To provide our document generation services	Article 6(1)(b) – Contract performance
To maintain the security of our website	Article 6(1)(c) – Legal obligation
For internal analytics and service improvements	Article 6(1)(f) – Legitimate interest
To comply with legal and regulatory requirements	Article 6(1)(c) – Legal obligation

6. Sharing of Personal Data
We may share your personal data with trusted third parties including:

Hosting and infrastructure providers

Payment processors

Email and marketing service providers

Legal or regulatory authorities when required by law

All third-party service providers are contractually obligated to safeguard your data and use it only for the intended purpose.

7. International Data Transfers
Some of our service providers are located outside the UK. When we transfer your data internationally, we ensure:

The country has an adequacy decision by the UK government, or

Standard Contractual Clauses are in place to guarantee adequate protection

8. Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes we collected it for, including legal or reporting requirements.

Retention periods are based on:

The nature of the data

The reason for its collection

Statutory retention obligations

After this period, your data will be securely deleted or anonymised.

9. Your Rights
Under UK GDPR, you have the following rights:

Right to Access: Obtain a copy of your personal data

Right to Rectification: Request correction of inaccurate or incomplete data

Right to Erasure: Request deletion of your data where there is no legal basis for retention

Right to Restrict Processing: Limit how we process your data under certain conditions

Right to Data Portability: Request your data in a structured, machine-readable format

Right to Object: Object to data processing based on legitimate interests or direct marketing

Right to Lodge a Complaint: File a complaint with the UK’s Information Commissioner’s Office (ICO)

ℹ️ More information: https://ico.org.uk/your-data-matters/

10. Cookies
We use cookies and similar tracking technologies for functionality, analytics, and user experience improvements. You can manage cookie preferences via your browser settings. Please refer to our separate [Cookie Policy] for full details.

11. Security
We implement appropriate technical and organisational measures to:

Protect your data from loss, misuse, unauthorised access, alteration, or disclosure

Limit access to your personal data to employees or third parties on a need-to-know basis

Regularly test, assess and evaluate the effectiveness of our data protection measures

12. Changes to This Notice
We may update this Privacy Notice from time to time. Any changes will be published on this page with an updated “Effective Date”. We recommend reviewing this page periodically to stay informed.

13. Contact Us
If you have questions about this Privacy Notice or how we process your data, please contact:

Data Protection Officer
DKG INFORMATICS & TRADE LTD
📍 Unit A, 82 James Carter Road, Mildenhall, IP28 7DE, UK
📧 Email: info@belgeai.com